100% Satisfaction Guarantee

Elizabeth Diamond Company is completely committed to meeting and exceeding your expectations for personal service, exceptional quality and unparalleled value. We have built a strong reputation in the Miami Valley as a trusted member of the community, and we stand behind everything we do. If for any reason, you find yourself dissatisfied with our products and services, please contact us directly by calling (937) 434-0003, or visit either of our locations. CLICK HERE TO VIEW OUR LOCATIONS

WARRANTY AND REFUND POLICY

We want you to be able to enjoy wearing your favorite fine jewelry pieces from Elizabeth Diamond Company whenever you want. You can always trust the outstanding quality and craftsmanship of our goods and materials, but we know that things will happen in the future; and when they do, we’ll be right there to care for your precious items. Whenever you need us, we’ve got you covered.

If you are not completely satisfied for any reason you may receive a full refund within 30 days money back on non-altered, non-sale merchandise. 7 Day exchange policy on non-altered sale merchandise towards similar or higher valued items. No returns/exchanges on special ordered/altered merchandise.

Lifetime Diamond Upgrade

When you purchase a diamond from Elizabeth Diamond Company, we know you’ll love it for life. We also know that love grows over the years, so your diamond should be able to grow to along with it. That’s why we’ll always give you back full value on your EDC diamond when you upgrade in size and/or quality. You’ll always remember your first diamond, but you’ll really love your new one! Contact us for all the details.

Timepiece Warranty & Service

Your fine timepiece from Elizabeth Diamond Company should keep you on time and looking good. That’s why we prefer to carry quality products with strong manufacturer warranties to allow for proper maintenance and repair. We also employ the high-caliber expertise of a certified watchmaker to care for your fine timepiece over the years with tremendous value, and at minimal cost to you. Need a battery or bracelet adjustment? No problem. Simply stop in and let our qualified staff get your timepiece fitted and running like a clock, at no cost! Some restrictions do apply.

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